From Prompts to Action: An L&D Leader’s Guide to Agentic AI

While many organizations are still upskilling their teams on generative AI, the next AI frontier has arrived: Agentic AI. Where generative AI produces content in response to a prompt, agentic AI can autonomously plan, make decisions, and execute multi-step tasks. According to EY, 54% of employees already feel like they’re falling behind their peers in agentic AI use at work.

For HR and Learning & Development leaders, the move into agentic AI offers two opportunities: rethink how your own team operates, and prepare the broader workforce to delegate, supervise, and collaborate effectively with AI agents.

From Prompts to Action: An L&D Leader’s Guide to Agentic AI is a practical cheat sheet designed to help L&D leaders get up to speed quickly and communicate confidently about agentic AI with both their teams and senior leadership. Inside, you’ll find:

• A clear breakdown of how agentic AI differs from generative AI, with real L&D workflow examples showing the difference in practice
• Six high-impact use cases for agentic AI in L&D, from personalized learning journeys to automated enrollment coordination
• The do’s and don’ts of agentic AI adoption to help leaders build governance before deployment
• The five skills L&D professionals need to thrive in the agent era
• A glossary of key agentic AI terms to build shared language across your organization