{"id":75874,"date":"2023-06-06T21:23:24","date_gmt":"2023-06-06T21:23:24","guid":{"rendered":"https:\/\/business-staging.udemy.com\/resources\/difficult-conversations-training-managers\/"},"modified":"2025-06-04T22:04:01","modified_gmt":"2025-06-04T22:04:01","slug":"difficult-conversations-training-managers","status":"publish","type":"resources","link":"https:\/\/business-staging.udemy.com\/fr\/resources\/difficult-conversations-training-managers\/","title":{"rendered":"Principes de base pour les managers\u00a0: mener des conversations difficiles"},"content":{"rendered":"\n<p>Il est naturel de se sentir mal \u00e0 l&rsquo;aise lorsqu&rsquo;on adresse une critique constructive \u00e0 son \u00e9quipe ou un feedback d\u00e9licat \u00e0 une partie prenante. Toutefois, il est essentiel pour les managers d&rsquo;apprendre \u00e0 g\u00e9rer les conversations difficiles afin d&rsquo;impliquer et de motiver leurs \u00e9quipes.\u00a0<\/p>\n\n<p>Les conversations sont \u00e0 double sens, et apprendre \u00e0 aborder un sujet sensible gr\u00e2ce \u00e0 une communication claire avec assurance et empathie est b\u00e9n\u00e9fique pour les deux\u00a0parties. Pour les managers, comprendre comment aborder des sujets difficiles permet d&rsquo;am\u00e9liorer leurs comp\u00e9tences en communication au travail et dans tous les aspects de leur vie. Pour les employ\u00e9s, ces conversations peuvent favoriser une \u00e9volution significative de leur carri\u00e8re.<\/p>\n\n<p>Dans le manuel intitul\u00e9 <em>Principes de base pour les managers\u00a0: mener des conversations difficiles<\/em>, vous obtiendrez des conseils pratiques pour vous aider \u00e0 aborder les discussions difficiles sur le lieu de travail, notamment\u00a0:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Comment reconna\u00eetre qu&rsquo;une conversation difficile est n\u00e9cessaire<\/li>\n\n\n\n<li>Des moyens de r\u00e9orienter les inqui\u00e9tudes courantes concernant les discussions difficiles<\/li>\n\n\n\n<li>Des conseils pour s&rsquo;affirmer et faire passer son message efficacement<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Il est naturel de se sentir mal \u00e0 l&rsquo;aise lorsqu&rsquo;on adresse une critique constructive \u00e0 son \u00e9quipe ou un feedback &hellip;<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"single-resources-formright.php","categories":[],"resource_type":[27],"event_status":[],"class_list":["post-75874","resources","type-resources","status-publish","hentry","resource_type-ebooks","post","without-featured-image"],"acf":{"marketo_form_id":"2653","choose_resource_hubs":["default","smb"],"publish_to_selected_resource_hubs":["yes"],"archive_thumbnail":"https:\/\/business-staging.udemy.com\/wp-content\/uploads\/2023\/05\/23UBCON255_Landing-page-webinar-thumbnail-596x348-1.png.webp","resource_image":75478,"pdf_report":"https:\/\/info.udemy.com\/rs\/273-CKQ-053\/images\/23UBCON255_Manager Essentials Workbook - Having Difficult Conversations 05-18-2023_FR.pdf","custom_terms":"","video_cta_type":"","video_cta_action":"","marketo_form_custom_header":"T\u00e9l\u00e9charger le manuel gratuit","resource_topics":["leadership_development","gestion"],"headline":"Commen\u00e7ons l'apprentissage","recommended_resources_headline":"Vous pourriez aussi \u00eatre int\u00e9ress\u00e9(e) par"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Principes de base pour les managers\u00a0: mener des conversations difficiles - Udemy Business<\/title>\n<meta name=\"description\" content=\"Les conversations difficiles repr\u00e9sentent un d\u00e9fi pour les managers comme pour les employ\u00e9s. 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